이머시티 FAQ

What is Switchable-Display Hardware?

Does Switchable-Display Hardware make the image pop out of or recede into the screen?

How is the Immersive Cell made?

Does the Immersive Cell affect battery life, brightness, or resolution in the standard viewing mode?

Does Switchable-Display Hardware work with OLED?

What is the largest display size that Switchable-Display Hardware can work with?

Is Immersity Software required for Switchable-Display Hardware?

How does Spatial Tracking work when multiple people are using an Immersity display?

Is Spatial Tracking required for Immersive Content Conversion?

Is Switchable-Display Hardware required for Immersive Content Conversion?

Are there any OS limitations for Immersity Software?

Does Spatial Tracking support multiple viewers?

Do Immersity products come with Immersity Software installed?

How does the Immersity Platform relate to the Immersity App?

Can partners modify or white label Immersity Software for specific products?

Can partners add the Immersity Platform to their existing product lines?

How do I create an account?

How do I report a bug or technical issue

Is there a trial version of Immersity for Web available

What file formats do you support as input/upload files?

What input formats are required for Apple Music® exports?

What are the system requirements to run Immersity AI?

Where can I share content made with Immersity?

What video formats are required for conversion?

What images work best for converting to 3D Images?

How much control do I have over the dimensions of exported images and videos?

What is a depth map?

Is Immersity for Mobile free?

How many images can I upload with Immersity for Mobile?

How long does a subscription last?

What export formats are available for Apple Music® Motion artworks, and are there any special requirements?

Do I need special equipment to view immersive content?

How can I stay updated on your latest features and updates?

What video codecs are supported for conversion?

What image formats qualify for conversion?

What are the size limitations for input images?

What format should my imported depth map be?

Will Immersity crop the image/video?

Will there be conversion artifacts?

Are you using my images, storing or reusing them.

How to I delete my account

Are there any community forums or user groups?

Will I be able to purchase more credits if I run out during my subscrition month?

What is the difference in the Immersive Motion formats

How can I prevent the album title from moving with the Album Art?

How accurate is the 3D conversion?

Can I edit the conversion once it's uploaded, before it's exported?

Are there size limitations for conversion?

Does my imported depth map need to match the size of the image?

How do you handle data privacy and security?

Why does Immersity 4.0 use more credits?

Can I upscale or downsize video?

What is the difference between Parallel SBS and Cross View SBS?

What do I get when I export an animation?

Why are depth maps exported as PNG files and not JPG files like other images?

Will cartoon images or hand-painted images work?

How can I use the depth map editor

Why is GIF animation limited to only 360p?

Will Immersity protect my creative work and keep it private?

How long will it take to process my video?

Will abstract art work to convert?

Can I convert 180 or 360 field of view images?

What support is available

Will there be any video conversion artifacts?

What is a HEIC Spatial Photo?

What happens when I select a 360 field of view?

What is a MOV MV-HEVC video?

What is a LIF file?

Is Immersity suitable for educational purposes?

What happens to subtitles during video conversion?

What happens to audio during the video conversion?

How representative is the video conversion preview compared to the full length converted video?

What is the format of the output video?

What player do I need to play the output video?

What should I do if my output video doesn't play?